Support tools

In some cases we need to login into our customers database, and systems, in order to check details or fix issues or data. In that case we might need to use a tool called TeamViewer to mirror and control remote users computer for a period of time*. To download the free version of this, for our customers, please check this link: http://get.teamviewer.com/instech

TeamViewer needs to be installed on remote computer befor ewe can log in to it, and do necessary work.

* For those of our customers who have not provided dicrect access through others ways like Citrix or Remote Desktop etc..